PRIVACY POLICY

 

YSW Interiors Limited
Company Number: 16973627

 

Registered Office:
86–90 Paul Street
London
England
EC2A 4NE

 

Website: www.yswinteriors.co.uk
Email: admin@yswinteriors.co.uk

 

1. Introduction

YSW Interiors Limited (“YSW Interiors”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy.

 

This Privacy Policy explains how we collect, use, disclose, transfer, and store your personal data when you:

 

• Visit our website (www.yswinteriors.co.uk)

   

• Contact us by email, telephone, or online form

   

• Engage us to provide interior design services

   

• Interact with us in a professional or commercial capacity

   

This Policy is drafted in accordance with:

 

• The UK General Data Protection Regulation (“UK GDPR”)

   

• The Data Protection Act 2018

   

• The Privacy and Electronic Communications (EC Directive) Regulations 2003 (“PECR”)

   

2. Data Controller

For the purposes of data protection legislation, YSW Interiors Limited is the Data Controller in respect of the personal data you provide to us or that we collect.

 

3. Categories of Personal Data We Collect

We may collect, use, store and transfer the following categories of personal data:

 

3.1 Identity Data

• First name

   

• Last name

   

• Title

   

3.2 Contact Data

• Email address

   

• Telephone number

   

• Billing address

   

• Property address relating to a design project

   

3.3 Project Data

• Interior design preferences

   

• Budget information

   

• Property details

   

• Measurements and specifications

   

• Project-related communications

   

3.4 Financial Data

• Payment details (processed securely via third-party payment providers)

   

• Transaction history

   

We do not store full card details.

 

3.5 Technical Data

• IP address

   

• Browser type and version

   

• Time zone setting

   

• Operating system and platform

   

• Website interaction data

   

3.6 Marketing and Communications Data

• Preferences in receiving marketing communications

   

• Records of correspondence

   

4. Special Category Data

In limited circumstances, we may process Special Category Data (as defined under UK GDPR), such as information relating to health or accessibility requirements where relevant to a project design (for example, mobility considerations).

 

Such processing will only occur where:

 

• You have provided explicit consent; or

   

• Processing is necessary to protect vital interests; or

   

• Processing is required by law.

   

Appropriate technical and organisational safeguards are applied to such data.

 

5. Lawful Bases for Processing

We rely on one or more of the following lawful bases:

 

5.1 Contractual Necessity

Where processing is necessary for the performance of a contract with you or to take steps prior to entering into a contract.

 

5.2 Legal Obligation

Where processing is necessary to comply with legal or regulatory obligations (e.g., tax, accounting, anti-fraud requirements).

 

5.3 Legitimate Interests

Where processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights. This includes:

 

• Managing and developing our business

   

• Improving services

   

• Internal administration

   

• Ensuring network and information security

   

5.4 Consent

Where you have given clear consent (e.g., marketing communications). You may withdraw consent at any time.

 

6. How We Use Your Personal Data

We may use your personal data to:

 

• Respond to enquiries

   

• Provide quotations and proposals

   

• Deliver interior design services

   

• Administer contracts

   

• Process payments and manage accounts

   

• Communicate regarding project updates

   

• Manage complaints or disputes

   

• Maintain internal business records

   

• Comply with legal obligations

   

• Improve website functionality and user experience

   

• Conduct limited marketing activities (where lawful)

   

We do not sell personal data.

 

7. Marketing Communications

We may contact you with information about our services where:

 

• You have provided consent; or

   

• You are an existing client and we are contacting you regarding similar services (in accordance with PECR).

   

You may opt out at any time by:

 

• Clicking the unsubscribe link in emails

   

• Contacting us at admin@yswinteriors.co.uk

   

8. Data Sharing and Disclosure

We may share your personal data with:

 

• IT and website hosting providers

   

• Payment processors

   

• Professional advisers (accountants, legal advisers)

   

• Contractors, suppliers, or trades involved in your project

   

• Regulatory authorities where required by law

   

All third parties are required to:

 

• Process data only in accordance with our instructions

   

• Maintain confidentiality

   

• Implement appropriate security measures

   

• Comply with UK data protection laws

   

We do not permit third parties to use your data for their own marketing purposes.

 

9. International Transfers

If personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are implemented, including:

 

• UK-approved Standard Contractual Clauses

   

• Adequacy regulations where applicable

   

10. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including:

 

• Duration of the client relationship

   

• Statutory limitation periods (typically up to 6 years for contractual matters)

   

• Legal, tax, and accounting obligations

   

After this period, data will be securely deleted or anonymised.

 

11. Data Security

We implement appropriate technical and organisational measures, including:

 

• Secure servers and hosting environments

   

• Access control restrictions

   

• Password protection

   

• Encryption where appropriate

   

• Regular system monitoring

   

While we take reasonable precautions, no system can guarantee absolute security.

 

12. Your Legal Rights

Under UK GDPR, you have the right to:

 

• Access your personal data

   

• Request correction of inaccurate data

   

• Request erasure (where applicable)

   

• Request restriction of processing

   

• Object to processing

   

• Request data portability

   

• Withdraw consent at any time

   

Requests should be submitted to:
admin@yswinteriors.co.uk

 

We may request proof of identity before processing certain requests.

 

We will respond within one month, unless an extension is lawfully permitted.

 

13. Complaints

If you are dissatisfied with our handling of your personal data, you have the right to lodge a complaint with the UK supervisory authority:

 

Information Commissioner’s Office (ICO)
www.ico.org.uk

 

We would, however, appreciate the opportunity to address your concerns first.

 

14. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

 

• Enable core site functionality

   

• Analyse site traffic

   

• Improve user experience

   

Where required by law, we obtain your consent before placing non-essential cookies.

 

Further information is available in our Cookie Policy.

 

15. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, personal data may be transferred as part of that transaction, subject to confidentiality safeguards and compliance with applicable data protection laws.

 

16. Updates to This Privacy Policy

We may amend this Privacy Policy from time to time to reflect changes in legislation or business practices. The latest version will always be published on www.yswinteriors.co.uk.